Contact Info

Chicago 12, Melborne City, USA

+88 01600000000

[email protected]

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Section (Refund Policy)

Every hosting package from tibrohost comes with a 45-day money-back guarantee. Before you claim your money back, could you make sure you meet any of the following requirements:

*Server response time is a prolonged issue.

*Support was unavailable for a long time.

*The support system is too weak as perceived by users (with a valid reason).

*Service is not provided as described.

*Support Executive inappropriate behaviour.

*Any issues that the tibrohost itself causes. 

*Inactivity of the domain or hosting without abuse.

*tibrohost can’t solve any problem that is occurring on the server.

Refund will not proceed if:

*Requested services or domains are resolved. 

*Aggressive behaviour with the slang word

*The provision of services in an unethical and fraudulent manner.

*Suspended due to client abuse. 

*Aggressive spamming and spam advertising. 

*Domains that are purchased and active.

*If the free item is equal to the service price.

Please note: change of mind, change of wish, or change of interest is not applicable for claiming a refund. VPS, Dedicated server, and Reseller hosting plans refund will not be processed on 45 days no question asked policy, and you can not claim the refund for any reason of the following “refunds will not proceed if” section.